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Privacy Policy

Last updated: March 28, 2026

White River Law PLLC ("we," "our," or "the firm") respects your privacy and is committed to protecting the personal information you share with us through this website and through our communications with you, including SMS messaging.

Website Information We Collect

When you submit our contact form, we collect the following information:

  • Your name
  • Email address
  • Phone number (optional)
  • A brief description of your legal inquiry

We also collect anonymous usage data through Google Analytics (GA4), such as pages visited, time on site, and general geographic region. This data does not personally identify you.

Website Uses of Your Information

  • To respond to your inquiry and schedule a consultation
  • To improve our website and understand how visitors use it
  • To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services:

  • Vercel — website hosting and deployment
  • Google Analytics (GA4) — anonymous website usage analytics

Each of these services has its own privacy policy governing how data is handled.

SMS Privacy Policy (10DLC)

Introduction

At White River Law PLLC ("we," "our," "us"), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our attorneys, investigators, select administrative staff, social workers, and clients.

1. Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following types of information:

a. Personal Information:

  • Phone number
  • Name
  • Email address (if provided)

b. Case-Related Information:

  • Case number and client ID (if applicable)
  • Relevant details necessary for effective communication regarding your case

c. Message Data:

  • The content of SMS messages sent and received
  • Delivery status of SMS messages
  • Interaction data related to SMS messages

2. How We Use Your Information

We use the collected information strictly for case management and communication purposes, specifically for:

a. Communication:

  • Providing case updates and essential information via SMS
  • Responding to client inquiries and delivering necessary legal support

b. Service Improvement:

  • Understanding and analyzing the use of our SMS services
  • Improving communication methods to better serve clients

c. Legal Compliance:

  • Complying with applicable laws and regulations
  • Responding to lawful requests and legal processes

3. Sharing Your Information

We will not share, sell, or disclose your information to third parties except in the two cases noted below.

a. Service Providers:

We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.

b. Legal Requirements:

We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

a. Opt-Out:

You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at info@whiteriverlawpllc.com.

b. Access and Correction:

You can request access to or correction of your personal information by contacting us at info@whiteriverlawpllc.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website, or provided via email. We encourage you to review this Privacy Policy periodically.

Data Security

We take reasonable measures to protect the information you provide, including the use of SSL encryption for data transmitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

No Attorney-Client Relationship

Submitting a contact form or otherwise communicating through this website or by SMS does not create an attorney-client relationship. An attorney-client relationship is only formed when a formal engagement agreement has been signed by both you and the firm. Please do not send confidential or sensitive information through the contact form unless and until you have been instructed to do so by the firm.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, our privacy practices, or how your information is handled, please contact us: